Privacy Notice

This Privacy Notice describes how Solutions Pneumatix inc. ("Industrial Box", "we", "us") collects, uses, and shares personal data when you use industrialbox.online and related services (the "Service").

1. Data controller

Solutions Pneumatix inc., operating as Industrial Box / La Boîte Industrielle, is the data controller for personal data processed through the Service. Contact: Industrialbox1@gmail.com — 438-345-2948.

2. Personal data we collect

• Account data: name, email, login credentials, language preference.
• Request-for-quote content and messages you submit.
• Usage and telemetry: pages viewed, searches performed, device and browser identifiers, IP address.
• Support correspondence.
• Payment data is collected and processed by our reseller Stripe — see Section 5.

3. Purposes and legal bases

• Providing and securing the Service (performance of contract).
• Account creation, authentication, and support (performance of contract).
• Fraud prevention, security, and abuse detection (legitimate interests).
• Product improvement and analytics (legitimate interests).
• Transactional email (performance of contract) and marketing where you have opted in (consent).
• Compliance with legal obligations (legal obligation).

4. Cookies

We use strictly necessary cookies to keep you signed in and to remember your language preference. Analytics may be used to understand aggregate usage. You can manage cookies through your browser settings.

5. Sharing your data

• Hosting, database, authentication, and email delivery subprocessors used to operate the Service.
• Stripe Payments (via Solutions Pneumatix inc.) — our Merchant of Record for the sale of the product, subscription management, payments, tax compliance, and invoicing.
• Professional advisers (legal, accounting) under confidentiality.
• Authorities where required by law.

6. International transfers

Some subprocessors may process data outside your country of residence, including in the United States and the European Union. Where required, transfers rely on Standard Contractual Clauses or equivalent safeguards.

7. Retention

We retain personal data for as long as needed to provide the Service and to meet legal, accounting, or reporting obligations. Account data is deleted or anonymized on request subject to legal retention duties.

8. Your rights

Depending on your jurisdiction, you may have the right to access, rectify, delete, restrict or object to processing, withdraw consent, or receive your data in a portable format. To exercise these rights email Industrialbox1@gmail.com. You may also lodge a complaint with your local supervisory authority.

9. Security

We apply appropriate technical and organisational measures including encryption in transit, access controls, and least-privilege access for staff.

10. Changes

We may update this notice. Material changes will be communicated through the Service or by email.